Job description 1. A member in a team that consists of staff with 24x7 multitasking operations environment. Efficiently monitor the delivery of services reliant on batch streams and system status by providing first level technical support & setting priorities on service delivery for a broad client around the world.
2. Duties and Responsibilities:
- Ensure effective batch through put to prevent any adverse impacts to service levels
- Ensure corrective action taken to provide service availability & functionality.
- Support the practices & procedures of the technical & client accreditation framework
- Perform Mainframe System Operations functions on zOS systems.
- Monitor Event Management Consoles. (Solve Operations)
- Implement Change requests when required.
- Liaise with relevant Support Teams
3.Qualifications:
-Major in Computer Science
Required
Associate's Degree/College Diploma
At least 1 year experience in Linux operation
Basic knowledge in Mainframe operation
English: Fluent
Chinese simplified: Fluent
IBM China Global Delivery
IBM is the only IT company in the world, and also in China, to offer end-to–end solutions from hardware to software services and high end consultancy. IBM's services arm is the world's largest information technology and consulting service provider. Over 200,000 professionals help clients integrate information technology with business value.
